FAQ's

Comparing the rates and fees of one mortgage company or bank to another can be very difficult, due to the many methods of calculating rates and ultimately hiding additional fees. Our expert mortgage brokers have experience evaluating Good Faith Estimates, and are happy to review any competitor's rate with you and clearly compare it with our own. We can then recommend the best products available for a particular day based on your goals, loan scenario, and other financial criteria. Call (305) 292-0064, in Key West, to speak with one of our friendly mortgage brokers about your options. Back to Top

Why should I use Castle Mortgage?
Using Castle Mortgage, you can:

- Select from thousands of mortgage programs and rates, offered by hundreds of wholesale lenders.

- Find the most competitive rates. Using the internet and our lending net work we are able to offer you an enormous selection, while effectively reducing the costs to generate and close mortgage loans. That means lower rates for you.

- Get full-service treatment. Got Questions? Need creative solutions? Call one of our experienced mortgage brokers at (305)292-0064 or email us at KWCASTLE@BELLSOUTH. Back to Top

How unbiased is Castle Mortgage?
Our goal is to find you a loan product that matches your needs-plain and simple. We receive no special financial incentives for promoting specific loan programs. Instead, we continually work to bring you the largest selection of products so that you can find what you need. Back to Top

What's the easiest way to apply?
You can apply online by filling out our online application by clicking on the on-line application bar or apply by phone. If you prefer, we can fax or express mail you our application package for your review. Back to Top

Who do I contact for status once my loan is in process?
Once we have received your completed application and supporting documentation, you will be assigned to a single licensed mortgage broker. Your broker will be responsible for collecting any remaining documentation, preparing your application for approval, and clearing your file for closing. You may also contact us through our website or call us to check on your status. Back to Top

What should I expect once my loan is in process?
Once we have received your application, signed disclosures and supporting documentation, you will be notified that your loan is in process. Within 3 days of our receipt of you application, we will send you a package of documents that will provide you with information about the loan for which you have applied. At this point, you may also receive a list of documents required for your application to be completed. You will then sign the documents in the package and return them along with any additional documentation that has been requested. You may drop them off at one of our branches or by mail for the process to be completed. Back to TopDo you share my information with other companies?
The mortgage process involves communicating personal financial data. We respect the trust you are giving us and do not use your information for any purpose other than to underwrite and approve your loan. We do not share, rent, or sell any of the information you provide us. Back to Top

How long will it take for my loan to be approved?
We can approve your loan within 1 business day of our receipt, if your loan qualifies to be approved through one of our Underwriting Systems. If not, we can have your loan manually underwritten within 3 days of receipt of your signed disclosures and documentation. Back to Top